Hero Image

Cleaning and Maintenance

Instructions for everyday maintenance, removal of common and stubborn stains, and minor scratches of all FENIX® surfaces.

Taking Care of FENIX Means Taking Care of its Structure

If you look at FENIX through a microscope, you will see the structure that causes light to reflect at a variety of angles. This is responsible for what we recognize as a matte appearance. To clean the structure, an essential step is rinsing regularly with water as it avoids that anything stays behind in it. In this section, you can find some simple but important guidelines to help you care for your FENIX surface.

Have something specific in mind? Scroll down to find more information on these topics: 

  • Basics of Cleaning
  • The Do's and Don'ts of Cleaning FENIX Surfaces
  • Stain Specific Cleaning
  • Deep Cleaning
  • Repairing Your FENIX Surface

 

The Basics of Cleaning | FENIX®

Cleaning FENIX means cleaning its structure. You can do this with warm water. As FENIX is a strong material, you can also use any household cleaner – even solvents like acetone* if needed. However, to avoid damaging the structure, don’t scrub it with abrasive cream, a scouring pad or a hard brush; in the long-term, this might lead to a glossy spot on your matt surface. Instead, you can use a melamine sponge – also known as a magic sponge.

As a final step, to avoid anything staying behind in the structure – whether that’s dirt or residue from your cleaner – always rinse afterward with warm water and wipe dry with a clean cloth.

*always follow safety instructions


The DO’s and DON’Ts of Cleaning Fenix Surfaces

DO's

  • FENIX® surfaces should be cleaned regularly
  • Clean with just a damp cloth with warm water or a mild detergent
  • Regular household cleaning products or disinfectants can be safely used
  • Use a non-abrasive cloth
  • For older, dried or caked-on stains, use a magic sponge or soft cloth to remove them
  • Always rinse thoroughly to remove the detergent with clean, warm water

DON'Ts

  • No products containing abrasive substances, macroabrasive sponges or unsuitable materials such as sandpaper or steel wool
  • No strongly acidic or alkaline products should be avoided because they can stain the surface
  • Bleach and heavily-chlorinated products should be avoided because they can degrade the surface
  • No furniture polishes or wax-based cleaners in general, because they tend to form a sticky layer on the FENIX surface that attracts and traps dirt
  • Do not use metal scrapers, iron brushes or any other metal tool to remove stains or other substances

 

Stain Specific Cleaning

Want to learn more? See below for stain specific cleaning videos and find all of our cleaning videos on our YouTube channel.

FENIX-Cleaning-Website-540x400-1

How to clean FENIX® | Oil

FENIX-Cleaning-Website-540x400-2

How to clean FENIX® | Wine

FENIX-Cleaning-Website-540x400-3

How to clean FENIX® | Ink

Deep Cleaning

It doesn't happen often, but if you have not regularly cleaned your FENIX surface correctly over time, dirt from multiple sources can build up inside the microstructure and cause it to change appearance. Find out more on how to care for your FENIX surface below.

fenix deep cleaning surface video screenshot

Repairing Your FENIX Surface

Noticing scratches? When applied to micro-scratches, thermal healing can regenerate your FENIX surface. To learn more, check out the video below.

fenix repairing surface video screenshot

You're using an unsupported browser and some features may not work properly. Please upgrade to a modern browser, such as Chrome, Edge, Firefox, or Safari.