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Cleaning and Maintenance

Some simple but important rules for properly caring for a FENIX surface

Taking Care of FENIX Means Taking Care of its Structure

If you look at FENIX through a microscope, you will see the structure that causes light to reflect at a variety of angles. This is responsible for what we recognize as a matte appearance. To clean the structure, an essential step is rinsing regularly with water as it avoids that anything stays behind in it. In this section, you can find some simple but important guidelines to help you care for your FENIX surface.

Have something specific in mind? Scroll down to find more information on these topics: 

  • Basics of Cleaning
  • The Do's and Don'ts of Cleaning FENIX Surfaces
  • Stain Specific Cleaning
  • Deep Cleaning
  • Repairing micro-scratches

DO YOU HAVE A FENIX MATTE SURFACE IN YOUR HOME?
Before following these instructions, please verify whether your matte surface is FENIX. Be aware that not all similar-looking matte surfaces have the same resistance to cleaning liquids. When in doubt, the supplier of your piece of furniture will be able to clarify if it is FENIX.

Microscopic FENIX view

The Basics of Cleaning | FENIX®

Cleaning FENIX means cleaning its structure. You can do this with warm water. As FENIX is a strong material, you can also use any household cleaner – even solvents like acetone* if needed. However, to avoid damaging the structure, don’t scrub it with abrasive cream, a scouring pad or a hard brush; in the long-term, this might lead to a glossy spot on your matt surface. Instead, you can use a melamine sponge – also known as a magic sponge.

As a final step, to avoid anything staying behind in the structure – whether that’s dirt or residue from your cleaner – always rinse afterward with warm water and wipe dry with a clean cloth.

*always follow safety instructions

The DO’s and DON’Ts of Cleaning Fenix Surfaces

DO's

  • Use any household cleaner or just warm water
  • Always end by rinsing with warm water
  • Dry with a clean cloth to avoid limescale residue

DON'Ts

  • Don’t use abrasive cream
  • Don’t use a scouring pad or hard brush (you can use a melamine sponge)

Need more information? Call 1-800-367-6422


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Deep Cleaning

It doesn’t happen often, but if you have not regularly cleaned your FENIX surface correctly over time, dirt from multiple sources can build up inside the microstructure and cause it to change appearance. 

If you are experiencing this issue, follow this guidance to clean your FENIX surface.

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THERMAL HEALING

Noticing scratches? When applied to micro-scratches, thermal healing can regenerate your FENIX surface.
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Removing Stains

Has something spilled on your FENIX® ultra-matte surface? Learn how to remove tough stains in just a few steps.

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