Taking Care of FENIX® Means taking care of its structure
If you look at FENIX through a microscope, you will see the structure that causes light to reflect at a variety of angles. This is what we recognize as a matte appearance.
To clean the structure, an essential step is rinsing regularly with water as it avoids that anything stays behind in it.
In this section, you will find some simple but important guidelines to help you care for your FENIX® surface:
- Everyday Cleaning
- Dos and Dont's
- Removing Stains
- Deep Cleaning
- Thermal Healing
Is your matte surface FENIX®?
Before following these instructions, please verify whether your matte surface is FENIX®. Be aware that not all similar-looking matte surfaces have the same resistance to cleaning liquids. When in doubt, the supplier of your piece of furniture will be able to clarify if it is FENIX®.
Everyday Cleaning And removal of Stains
Taking care of FENIX® means taking care of its structure. Usually warm water is highly effective. As FENIX is a strong material, you can also use any household cleaner, like all-purpose cleaners, disinfectants, degreasers or limescale removers. If needed, even acetone can be safely used (always follow the health and safety instructions on the bottle).
To avoid damaging the structure, don’t scrub your FENIX® surface with abrasive cream, a scouring pad or a hard brush. In the
long term, doing this might lead to a glossy spot on your matt surface. However, a wet melamine eraser can be used to remove
a tougher stain.
As a final step, always rinse with plenty of warm water and wipe dry with a clean cloth. The water removes dirt, residues from
cleaning liquids and particles of a melamine eraser, that could otherwise stay behind in the structure. The clean cloth absorbs
water and therefore avoids limescale residues that may cause a change in appearance.
DO's
- Use any household cleaner or just warm water
- Always end by rinsing with warm water
- Dry with a clean cloth to avoid limescale residue
DON'Ts
- Don’t use abrasive cream
- Don’t use a scouring pad or hard brush (you can use a melamine eraser)
- Cleaning your FENIX® surface in this way helps you to enjoy it for years and years to come.
Need more information? Call 1-800-367-6422

Deep Cleaning
It doesn’t happen often, but if you have not regularly cleaned your FENIX surface correctly over time, dirt from multiple sources can build up inside the microstructure and cause it to change appearance.
If you are experiencing this issue, follow this guidance to clean your FENIX surface.

THERMAL HEALING
